Top of Page If you load VTA’s monthly passes by visiting VTA’s ticket office, then the monthly pass loaded onto the card will be ready for use immediately.When you add value over the phone or through the website, it may take up to 5 business days for the appropriate fare or cash to be loaded onto your card.
If your card has no cash on it, or if your monthly pass has expired, your Clipper card will not be accepted and you will have to pay your fare in cash.
Top of Page Yes, regardless of whether you use cash or a monthly pass, you must tag your card to a card reader every time you board a bus or before you board light rail. Top of Page Autoload is the fastest and easiest way to ensure you'll always have value on your Clipper card.
Top of Page You must tag your Clipper card on the first day of use for the month of the pass.
This action loads your VTA monthly pass on the Clipper card.
For Autoload subscribers, the pass will be available on your card when you first tag your card at the first of the month (for cash Autoload subscribers, the pre-set value will be automatically added to your card whenever your cash balance falls below $10 or your pass expires).
When you first set up Autoload using a credit card, it may take up to 3-5 days for your new Autoload set-up to take effect.
For customers using cash on the Clipper card to pay for a light rail single ride, once customers tag their Clipper card at a light rail station they will have 2 hours to complete a trip on light rail.
If they tag again when they board another light rail vehicle, they will be charged for the ride.
If a person who qualifies for a discount uses a regular Clipper card, they will be charged a full fare.
There is nothing the bus operator can do to adjust that.
Top of Page VTA offers transfers from the following transit systems that will only be available using the Clipper card: Top of Page With Clipper® Card, passengers who have a 2-zones or greater Caltrain monthly pass (1-zone monthly pass for Senior/Disabled) receive free transfers to and from VTA local, limited stop bus, bus rapid transit and light rail.